New Products and Social Media: Nissan Hypercube

As I’ve learned through reading cases and witnessing first hand, word of mouth is HUGE when you’re looking to get a message across or a product sold. If you can get people talking positively about your company  your message carries much further than any ad or commercial would. Interestingly enough, marketing agency Capital C has decided to do a full product launch using this idea but by primarily using social networks and social media tools.

The Campaign:

Coming in Spring of this year Nissan Canada is looking to release the Nissan Cube, an entry level vehicle positioned to compete with the likes of the Scion xB and the Kia Soul among others. These cars are targeted towards a younger audience  but follow along the same shape,size and price so a large portion of how these cars will be competing is on personality and emotional connection with the car( personalization options, community etc).

Rather than go for the traditional route of placing advertisements which have little interaction and communication with the customer, Nissan through agency Capital C has opted to release the Cube differently and has decided to rely entirely on Social media to get its message out. The campaign called Hypercube which started in March relies on users of  social media sites such as Facebook, Myspace and Twitter  to get people talking about Nissan’s new product  before it launches and build connection and strong interest among a potential customer base.

The Hypercube portal

The Hypercube portal

How did they do this?

By setting up landing pages on Twitter, Facebook, and Myspace a competition was started where Canada’s creative  population (considered influencers in this car’s segment) compete for the opportunity of owning one of 50 Nissan Cubes. Starting as a  free for all ‘audition’ people would register through a main portal (hypercube.ca)  where they are then whittled down through the use of audition profiles to 500 users who then must vie not only for the daily votes of their peers through whichever creative means possible, but impress a panel of judges who will in turn give away 50 of the little Cubes. Each of the 500 participants are provided with a ‘canvas’ where  they may direct votes and be as creative as possible with. After the cars have been awarded winners are then obligated to post online about how they  use and customize their newly won cars to demonstrate the usability and personality of this product.

Canvas of Hypercube contestan Michelle Savoie

Canvas of Hypercube contestant Michel Savoie

Outside of this contest Hypercube’s fans are not forgotten. People still interested in this contest/car still  remain engaged in this campaign. Not only are the encouraged to check out each participants canvas and vote but  through the social network Twitter  they are interacted with and encouraged to build community. With posts in French and English @thehypercube interacts and gives mention to people who create content  or ask questions about the  Hypercube  and the campaign, and more recently has even directly interacted with  fans through the formation of Hypercube meetups.

Hypercubist Rannie Turingan :

Having consistently received Twitter messages, group requests and hearing about it in my interactions with him I figured by mentioning him in this blog post he might leave me alone! I kid! I feel he’s done a very good job in interacting with and building upon his social networks and with his success deserves the mention.

Using his Twitter nickname @photojunkie Rannie posses the question: ” Where should PhotoJunkie go in his Nissan Hyper Cube in Toronto?” Within his canvas Rannie uses his talents as a freelance photographer and takes panorama photographs at  many known and unknown locales in Toronto demonstrating to people a new side of where they live ( many of his followers reside in Toronto).

Rannie's HyperCube Canvas

Rannie's HyperCube Canvas

But I think this is only half of why he is currently at #18 of 500 participants. A very important part of his run for the car is the fact that he engages his network and makes them feel that they play a direct role in his success.  Yes there is the constant posts and messages received by him asking “have you voted for me today”  but its also  like he’s bringing fans with him on these Panorama’s (in some cases actually doing so). Including a counter of photos’ distance traveled and total campaign stats he lets people know of his progress.

Roy Thompson Hall Panorama

Roy Thompson Hall Panorama

Another important aspect of his Hypercube campaign is that he also directly involves his fans in the creation of these pictures, on a consistent basis  he asks for suggestions of new photo locations as well as encourages people to tag along and be part of the locale itself.  In this regard Rannie has harnessed what social media and word of mouth marketing aims to do and that is having people feel like they are part of the story and an active participant  rather than having a message blasted in their face. By voting for him participants feel like they are part of his winning, almost like they are winning themselves.

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7 comments

  1. Thanks for the post on the HYPERCUBE.
    I am in too.
    Good luck to everybody !

  2. I hope you’re enjoying the contest, and good luck! Thanks for the comment!

  3. Sure I love this contest… very Nice…
    many websites talk about that contest… check here :
    http://tinyurl.com/google-fan

    amazing…

  4. Hi, good post. I have been pondering this topic,so thanks for blogging. I will probably be subscribing to your posts. Keep up the good posts

  5. Kevin, I’d add that a big factor in Rannie’s success with this project is the *intention* with which he interacts with his audience.

    Rannie is a nice guy, and that comes through. I am usually super hesitant to get involved in any kind of contest that involves my having to sign up at (yet another) site. But because Rannie is such a genuinely nice guy, I truly want to see him win.

    This is a really important point – one I’m not doing sufficient justice to here. The intention and motivation with which one engages their audience in the social media sphere is critical.

  6. I completely agree Peter. The way Rannie approaches people is in a very sincere manner, and as a result we are more likely to give him our vote. I think if he were to approach us in a way that isn’t fitting with his personality people would easily catch on and would feel very turned off by it.

  7. I am curious what your response would be now that the contest is over and with all 500 contestants views of the contest and it’s results.
    I know for myself there are lots of unhappy people that feel that this contest was not fair and rules changed though the contest & too many people that were personally linked to the judges.

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